Refund and Exchange Policy
All items must be returned new, unused and with all Panties In Paradise and designer garment tags still attached within 14 days from the time of purchase. All returns must be accompanied by a sales or gift receipt. Returns that do not meet our policy will not be accepted.
Please take care trying on items as all products must be returned in a new and unused condition with all Panties In Paradise and designer garment tags still attached.
Briefs should be tried on over underwear, without removing labels. There are no returns or exchanges on thongs.
All sales on lifestyle/personal products are final and complete.
Final sale items purchased during our sale clearance cannot be returned or exchanged.
Your purchase should be bought back to us within the 14 days of purchase.
We offer a flexible returns policy to make your shopping experience easy. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if goods are returned repeatedly.